Royal Sutton Coldfield, Lichfield & Tamworth,and Cannock Chase Large Business of the Year award

We are overjoyed to announce we have won '𝗟𝗔𝗥𝗚𝗘 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗢𝗙 𝗧𝗛𝗘 𝗬𝗘𝗔𝗥', for Sutton Coldfield, Lichfield, Tamworth and Cannock Chambers of Commerce. Shortlisted against Drayton Manor Resort and The Garrick Theatre, we are super proud to have such recognition.

Quoting Greater Birmingham Chambers of Commerce ‘3D Facilities Support Ltd impressed judges with its significant achievements, including surpassing £2 million in FM contract bases this year and maintaining high client retention, supported by internal surveys scoring 4 or 5 for customer satisfaction. The firm was also praised for its charitable initiatives which include sponsoring 4 local sports teams, supporting Birmingham Acorns, Birmingham Hospice and the Sutton Coldfield Cancer Support Centre. In addition, the company raised £6,078.73 for Birmingham Children’s Hospital ‘It Starts Here’ appeal, with staff participating in the North Wales Zip Wire Challenge in September 2024.’ Sustainable solutions were also praised on the night.

Asian Business Chamber of Commerce director, and chair of the judging panel, Anjum Khan, recorded ‘On behalf of the judging panel, I’d like to congratulate 3D Facilities Support Ltd on winning this year’s Large Business of the Year award. Their commitment to exceeding growth targets, fostering client satisfaction, and giving back to the community truly stood out. Winning this award is a tremendous achievement, and we are excited to see 3D Facilities Support Ltd continue to thrive and make an impact in the years ahead.’

After a fabulous evening at The Belfry Hotel & Resort, and a weekend of positive reflection, it’s a new week and we continue to move forwards and strive for betterment every day!

We would like to thank all of our hard working staff and valued customers who trust us already, and welcome enquiries from new potential customers. We may well be just the solution you need!

Schools and Academies Show 24

We are exhibiting at this years Schools and Academies Show again this year, taking place on 20th November 2024.

We are hoping to meet as many of you as possible, old faces and new. Knowing what a busy day you will have, we really appreciate those who find the time!

Boiler Replacement

We recently carried out a heating boiler replacement at a Junior School nearby our Head Office in Sutton Coldfield.

We replaced the old floor standing open-flued heating boiler for a new modern condensing alternative. This offers a more efficient and reliable heating source for this associated block of the school, in time for the colder months approaching.

If you are interested in or require assistance with similar works, contact us today and a member of our team will be happy to assist you.

Charity zip line

WE DID IT! 👏
Thank you to all of our team members who gave up their Saturday to brave the longest and fastest zip line in Europe, all in aid of Birmingham Women's and Children's NHS Foundation Trust 𝘐𝘵 𝘚𝘵𝘢𝘳𝘵𝘴 𝘏𝘦𝘳𝘦 appeal.

Also a huge thankyou to all of our generous sponsors so far! It really is such a worthy cause. If you wish to contribute and have not yet done so, please visit our Just Giving page at Just Giving page

Every donation helps.

Another massive THANK YOU from all at 3D Facilities Support.

Charity zip line

Every year 3D Facilities Support organise a fundraising event. This year we are raising money for Birmingham Children’s Hospital, in particular the It Starts Here appeal.
The It Starts Here appeal will enable BCH to transform the current main entrance at the Hospital into a world of wonder for over 100,000 brave young patients and their families that walk through the front door each and every year. To find out more about this appeal, view their YouTube video.

In a weeks time our Engineers and Office Staff are completing the worlds fastest zip line, ‘Velocity’. This zip line is 1555 metres long and can take you up to speeds of over 100mph. Some staff members don’t like heights so this will be interesting!

A number of individuals working here at 3D Facilities have personal experience of being assisted by Birmingham Children's Hospital and have witnessed first-hand the tireless work BCH do to ensure our children have the best possible care, and would like to thank them and would love to contribute toward this great cause.

If you would like to sponsor us by making a donation, head over to our Just Giving page. As little as just £5 makes a massive difference. You can also support us by reposting/forwarding/sharing this event amongst your contacts, friends and on social media.

Many Thanks – All at 3D Facilities Support.

Underfloor hot water leak fixed

One of our contracted schools reported that they had major concerns of excessive heat from the floor in certain areas. After a site visit and inspection from our surveyor, they found there was a potential leak within the void underground. An instruction was received to carry out an R&D asbestos survey and lift a manhole to gain access into the void to inspect any potential leaks.

A leak was identified on the hot water pipework below ground which was not easily accessible, so some of the floor had to be removed by our licensable asbestos removal company as the R&D survey picked up AIB within the void. After a reoccupation certificate was issued by our asbestos company following the clearance works, the section of the hot water pipework was replaced for new within the void area and a new concrete shuttering and slab was formed in the floor. A new manhole cover was installed for future inspections/isolations and a new anti-slip flooring in place.

ATLP Staff Conference

3D Facilities were delighted to be invited by The Arthur Terry Learning Partnership (ATLP) to contribute toward their annual staff conference, and continue our support for local schools within the trust.

As one of the group's primary service partners, we took value engaging with both new and existing clients amidst 1500+ staff members joined by key note speakers and a number of special guests to welcome schools back into the new academic year.

New Heating Pipework

A school informed 3D of a potential underground leak on the heating circuit within a void. The school requested the heating pipework to be rerouted and surface mounted due to reports of potential asbestos present within the void. We then sent a design spec to the school to reroute 140 metres of 4” heating pipework around the perimeter of the roof to facilitate their request.

The old pipework was decommissioned and cut out of position within the boiler house and also in the building where the pipework feeds. We then converted from 4” steel to 108mm carbon maypress, routing from the boiler house to high level, around the perimeter of the courtyard roof and back down into the building, connection onto the existing 4” flanges. Trace heating (frost protection) was installed onto the flow and return pipework to prevent freezing in the low temperatures.

The new pipework was then insulated using 25mm silver foil faced insulation, then a PIB protective sheeting to add a protective layer to the exposed insulation. Appropriate identification tape and warning notices were then added to the PIB sheeting, showing directional arrows of heating pipework and 240v for the trace heating wiring within the insulation. Pipework all filled and tested ready for the start of the school term.

H&S Management Boards

We recently built and installed 2 of these health and safety management boards for a valued customer in the wholesale and distribution sector in Birmingham. This helps organise, centralise and improve efficiency of health and safety in the workplace.

If you are interested in bespoke workflow improvements, contact us today and a member of our team will be happy to assist you.

Kitchen Canopy Installation

With an existing smaller canopy in place, our catering engineers were tasked with the installation of a new larger kitchen canopy in a Residential Care Home. With the installation of this type of equipment there is a constant check of compliance requirements. In some instances, such as this, additional work is needed to meet these requirements and to ensure a safe working environment.

We isolated the gas and electrical supplies and removed old gas pipework and old canopy, then installed the new canopy with new gas pipework to the new appliance. We installed a new emergency gas solenoid valve, new ventilation/gas interlock panel and a new emergency stop button. For fresh air we installed a new supply air fan motor, external grille and internal filter section, installed all new control wiring for all the new equipment ensuring they are fully interlocked with each other. We also relocated the lighting and fitted new light units to make room for the larger canopy.

Following completion of the works, our client now enjoys a much safer and comfortable work environment.

If you require any catering upgrades, safety compliance checks or improvements, contact us today and a member of our team will be happy to assist you.

Bishop Vesey's Grammer School Golf Day

3D Facilities were delighted to once again take part in Bishop Vesey Grammar School’s annual golf day continuing our proud partnership with the BVGS networking group, engaging with local business and supporting one of our local grammar schools and their students.

Sponsoring the 1st hole, our team ended joint leaders but unfortunately just missed out on top prize!

Association of Business Leaders in Education (ABLE) Conference

The summer conferences keep rolling! We were recently delighted to be invited to attend Eastwood Hall at our latest networking event to exhibit for schools in the East Midlands region. Exciting enquiries have already stemmed through meeting various business leaders across the ABLE network to see how we can assist their school.

We’ll back in October for more!

Summer Social

In recognition of our recent hard work and success, all office staff spent the evening celebrating at our favourite local Italian restaurant, treated by our managing director. Cheers Neil!

Here’s to an equally successful 2nd half of the year!

Work Experience

We’d like to welcome Sam who’s joined us on work experience throughout the summer break after completing his exams before heading off to college in September.

Sutton United TT FC

As proud sponsors of Sutton United TT FC (captained by our Service Director, Phil Davis) we would like to congratulate them in a largely successful campaign for the team as they finished 3rd in the highly competitive Sutton District Sunday League Premier Division, and were finalists of the League Cup (held at Boldmere St. Michael’s Football Club below).

Looking forward to supporting the boys next season as they prepare for another run at silverware!

Staff Investment

3D Facilities have continued to invest in our staff, having recently welcomed 3 new senior HVAC engineers and a plumbing apprentice to complement our team of highly-skilled field engineers, proceeded with renewals of PASMA and IPAF qualifications alongside specialist manufacturer courses, embarked on our ISO9001 accreditation and renewed our company CHAS certification and Constructionline membership as we continue to strive for ongoing betterment.

New Reception Desk

One of our existing clients wanted to upgrade their reception desk and welcome area. Working with a specialist office furniture designer, we created a bespoke reception desk with 3D mock-up and after confirmation, manufactured the bespoke furniture.

Our skilled fitters and electricians decommissioned the electrics and removed the old reception desk and floor covering. We then relocated the electrical floor boxes and data points in the concrete reception floor for the new desk position, replacing with new flooring. The new reception desk was then installed.

What a transformation!

If your reception / welcome area is looking tired or you would like a bespoke reception desk, get in touch with us and see what we can do for you.

Heating Repair

Offered to all contracted customers, 3D Facilities continue to support clients with rapid response times as demonstrated below. Having swiftly attended the below site to address a heating issue, our engineer performed an immediate survey where asbestos was suspected within the duct void. We performed asbestos air monitoring to reveal no asbestos within the air inside the duct void, but samples within the pipework lagging did in fact reveal asbestos was present.

As asbestos awareness forms part of our engineers mandatory Health & Safety modules, our operatives took the necessary protection steps to perform an inspection inside the duct void to locate a leak to a 4” pipe just as it entered the external wall and exited the building underground. To carry out the repair and replace a section of the deteriorated pipe, access to the ground where the pipe leaves the building was required.

After excavating the ground and removing the wall around the pipe as it exited the building from the duck void, our engineers cut out and removed the section of damaged pipe, replaced with new pipework and insulation, repaired the wall and backfilled the ground around the new pipework. We then refilled and vented the heating system, performed testing and commissioning of the system.

Sports Gymnasium - Sprung Flooring

We have recently carried out a Gym Floor upgrade in a Sports Hall Gymnasium at a school and replaced 268m2 of Sprung Flooring.

The works entailed uplift, removal and disposal of the existing old sprung flooring and skirting boards, leaving existing timber struts in place as they were in good condition, to utilise for the new flooring.

A moisture chemical treatment and damp-proof liquid membrane were applied to the concrete in between the existing timber struts, before installing 268m2 of Moisture Resistant Flooring with a commercial grade sports floor finish.

The school are really pleased with the upgrade to their sports hall gymnasium.

Sutton Town Girls U16s

As part of our continuing support within the local community, we were proud to sponsor the Sutton Town Girls under 16s Netball team when they reached the England Netball U16 National Club Finals.

The England Netball U16 National Club Finals, in association with the British Army, brings together the top 18 teams in the U16 age category from across the country. The Sutton Town girls travelled to the Stadium of Light in Sunderland to compete in the two day competition, making their club proud finishing in 10th place.

Massive congratulations from all at 3D Facilities Support!

Air Conditioning Installation

One of our newly contracted clients challenged us with the task of providing a more feasible, practical and comfortable temperature controlled environment in their 1st floor open plan office area. Following a site visit from our Technical Director, we designed a system that will keep the area a comfortable temperature and can be controlled and monitored remotely which has the benefit of our engineers being able to diagnose, and in some instances resolve issues much quicker and for our client to be able to alter the climate easier and quicker than standard wall mounted user controls.

These 6 No. 12kW void units were originally installed with standard wall mounted controls but our client opted for a bespoke BMS system. This system allows us to monitor, diagnose and resolve issues much faster, and also allows the client a much more user friendly control over their office climate, adding scheduling, set points and presence features. This 'smart' system can be integrated into lighting and other services at a later date, when these services are updated/replaced.

If the above is of interest or you require a 'smarter' managed system, feel free to contact a member of our team to see how we can help you.

Kitchen Waste Improvements

As part of a larger overall improvement drainage project at a site for one of our clients, we supplied and installed a GRU-Auto 4 Automatic Grease Trap to serve the kitchen area. This unit is to prevent grease and fat particles entering the external drain.

We removed and modified all existing waste pipework to the kitchen appliances this unit was going to serve, installed a new electrical power supply and installed all new waste services to the brand new external drainage systems.

Further waste improvements were also required to the external drain. Click here to view that project.

Remedial Drainage Installation

3D Facilities Support also provide ground works and drainage services.
One of our contracted clients were having drainage issues so we performed a CCTV inspection of the issue. The inspection revealed a collapsed drain.
We excavated the area and installed two new roddable gullies and 10m of 100mm waste pipe connecting to the existing foul manhole with a new sealed manhole cover. All the trenches were then backfilled and the area made good. Installation of brand new waste pipe from the kitchen area to the new gully.

Further waste improvements were also recommended and made in the kitchen area. Click here to view that project.

Failed Water Heater

We recently assisted a valued customer in the education sector. One of our engineers identified an existing gas fired water heater to have split internally and was beyond repair on the first day of the half term break during routine maintenance. We quoted, processed and installed a new heater in the half term week to minimise disruption for the school and have a new reliable hot water source present upon their return.

The bulk of the works were completed with the old unit being removed and the new water heater installed, commissioned and operational within one day, and the job completed within four days of the issue being identified by our engineer.

Access Ramp Construction

During the Half Term period we scheduled a number of improvement projects and maintenance tasks that require areas to be out-of-use for an extended period of time.

One of these projects was for a client who wanted easier access to a cabin room. An access ramp was required to allow wheelchair users much easier access to this secondary school class room so it is accessible by all.

An access ramp is a great improvement to allow pushchair and wheelchair access to an otherwise restrictive room or building.

BASBM Conference

With most BASBM members now returning from half-term, we at 3D Facilities Support wanted to share our appreciation and delight at having been given the opportunity to continually support the BASBM conference, recently held at the prestigious Edgbaston Cricket Ground.

Over the course of this week we will be reaching out to all of those who took the time to come and talk with us, both existing customers in attendance along with those new faces and prospective clients, to see how we can help you tackle all of your statutory compliance needs in 2024 together!

Royal Sutton Coldfield Small Business of the Year award

As the proud winner of last year's 'Small Business of the Year' award, and were proud sponsors of the award this year.

We attended the Royal Sutton Coldfield, Lichfield & Tamworth and Cannock Chase awards dinner and had a great evening networking and celebrating with other businesses at the Belfry Hotel. Our Service Director, Phil Davis presented the award to this year's winners, Ark Media.

Congratulations to all winners on the night from the team at 3D Facilities Support.

2023 Round-Up

With 2023 nearly at a close, it’s been a pleasure to review the challenging but positive year we’ve had at 3D Facilities Support, in a developing and competitive sector; financial growth of 20%, increasing our customer portfolio whilst achieving a 98% retention rate of customers, adding new employees and contractors, albeit with many tests along the way.

It’s not very often we manage to gather our whole team together, so to have the majority of our direct employed staff come together for our annual Christmas party at Belfry Hotel was great fun.

We have clear, ambitious targets set for 2024, which we believe will be another positive year for everyone involved at 3D and all of our customers.

I wish everyone a Merry Christmas, a Happy New Year and a prosperous 2024!

Christmas Wishes

We would like to wish everyone a Very Merry Christmas and a Happy New Year.

We decided this year to give a donation to the ‘Crisis at Christmas 2023’ appeal, matching the cost we would ordinarily spend on the purchase and post of these cards.

We have added the below link to the ‘Crisis at Christmas 2023’ appeal if you would also like to donate to this worthy cause.

https://www.crisis.org.uk/get-involved/donate-to-crisis-at-christmas

Schools and Academies Show

We are thrilled to announce that on November 22nd, 3D Facilities Support will once again be in attendance at the NEC School and Academies Show. Following the success of last year’s show, we can’t wait to be back!

As established service providers in the education sector, we would very much encourage and appreciate any attendees drop by our stand (G14) and say hello to our friendly team!

BMS Upgrade

Internally we have the capacity to replace existing BMS systems, and in this instance, replace an old, inefficient and impractical ‘Schneider Jel’ system with a vastly better, user-friendly touchscreen keypad.

This upgrade has allowed the site to take control of its internal processes. This has led to them being able to reduce energy waste and costs whilst still maintaining comfort for their occupants.

Christmas Mailshot

All of our clients will shortly be receiving our Christmas mail-shot, as an appreciation and thanks for our continued working relationship, and a sneak preview into what’s to come in 2024!

Toilet Refurbishment

During the last half-term period, one of the major projects that 3D Facilities completed was at a local secondary school. The request was to refurbish the secondary school’s toilet facilities. This included the decommissioning of existing services, replacing the flooring, associated plumbing and decorative works with enclosed vanity units to suit.

The refurbishment took the old, run-down toilet facilities and turned them into modern and stylish facilities for the students to use at the start of the new term and beyond.

Cold Water Booster Pump Replacement

Recently, 3D Facilities installed a cold water booster pump replacement set at Moxhull Hall, a renowned wedding, conference and hotel venue.

They contacted 3D Facilities after suffering from persistent issues with water pressure affecting the distribution of both hot and cold water throughout the establishment.

Our replacement pump was able to effectively resolve this ongoing issue and the venue's water distribution system is now fully operational.

Fence Installation

In response to a request from a school to increase security on site, we’ve recently completed the installation of a 196 x 2m mesh fencing perimeter.

This surrounded the entirety of the school’s sports field, including various points of access through pedestrian gates, ensuring an increase in the safety and wellbeing of their students.

Be Winter Ready!

For those of you with Gas Servicing included in your bespoke 3D Statutory Maintenance Contract, we continually ensure your site remains safe and compliant across the year, with scheduled boiler servicing and maintenance as required. As winter approaches, however, you may wish to consider any additional works to further enhance the quality of your environment moving into the colder months.

With a wealth of knowledge and in-house qualified engineers, if you require assistance with boiler servicing, breakdowns, repairs or installations, please get in touch today!

Hot Water Boiler System Upgrade

We have recently provided a new hot water system solution for a secondary school where the school's existing Andrews gas-fired hot water boilers had become a continual source of frustration due to their frequent breakdowns and inefficiencies, resulting in disruption to the operation of the school kitchen.

We recommended the installation of two Lochinvar gas-fired water heaters, coupled with a brand-new stainless steel flue system designed to perfectly complement the school's requirements.

The school now have improved energy-efficient hot water generators supplying their kitchen and surrounding areas.

Cloud-Based Portal

Reminder! Alongside our previous record keeping of files on site, we are actively encouraging all members to utilise all of our key features online through our bespoke cloud-based portal.

Streamlined through our website, this user-friendly platform allows instant feedback, including key contact information, maintenance contract details, personalised maintenance programmes, repair and installation quotations (existing and current), engineers reports and certification, health and safety documents, updated enhanced DBS lists and all associated invoices, available for new and existing clients, free to the point of use!

Please feel free to contact any of our support team should you wish to discuss granting you or additional individuals within your organisation access, or ways to integrate this platform into your systems!

Air Conditioning Installation

At 3D Facilities, we are committed to enhancing the comfort and productivity of our clients across various sectors, with many experienced and highly skilled air conditioning engineers.

Over the summer, 3D has addressed many issues that have required air conditioning repairs to existing systems and installation of new systems.

This example shows work completed at a large secondary school in response to staff complaints about sweltering kitchen conditions. By installing three no. wall-mount split systems, we have provided a whole new energy-efficient cooling system for the staff!

Growth from within

In line with our ethos of training and promoting our staff from within, we are thrilled to announce the following:

Leah Malkin, formerly Administrator and then Senior Administrator since joining in 2020, is now our lead Service Coordinator!

Joe Scofield, Service Engineer who has completed all of his plumbing and gas qualifications since joining 3D in 2016, is now our Service Supervisor!

We are also pleased to introduce our new team member, Assistant Coordinator, Libertie Ward - an excellent addition to our Customer Service Team.

Our enthusiastic team offer excellence in all aspects of Customer Service and look forward to speaking to you soon!

Customer Service Excellence

We are absolutely thrilled to announce that we were given the prestigious 'Customer Service Excellence' award at the Midlands Enterprise Awards 2023!

Winning the 'Customer Service Excellence' award is a reflection of the hard work and passion exhibited by every member of our team. We believe that our customers are at the heart of everything we do, and this award underscores our customer-centric approach.

Distribution Board

We have recently installed a new electrical distribution board (DB) for a new customer of ours in the manufacturing and warehousing industry.

We installed the new DB onto their new racking system, with cables installed in galvanised trunking, installing commando plugs at a low level in preparation for new machinery to be delivered.

Royal Business Fair

We were proud to continue our support the Royal Business Fair, an event that brings together industry leaders, entrepreneurs, and visionaries in the local community to share knowledge, forge connections, and drive progress.

This year's fair proved to be a remarkable success, and we were especially thrilled to have our Managing Director, Neil Davis, invited to be a keynote speaker. Neil shared his stories and wealth of business expertise, showcasing what we represent.

We look forward to continuing our support for the fair, and meeting more of you out and about!

Bishop Vesey Golf Day

We were delighted to take part in the annual golf day at Walmley Golf Club set up by Bishop Vesey’s Grammar School (BVGS) Corporate Partnership, a great day of friendly competition and networking!

Beyond the fun and camaraderie, it reminded us of the meaningful support BVGS provides to the community. We're grateful for the chance to participate and look forward to embracing more opportunities for growth and collaboration in the future.

Safety System Training

A number of our engineers have recently attended a Duomo Safety System training day. This opportunity has equipped them with the latest knowledge and techniques essential to efficiently service and test these systems.

Our engineers' newfound expertise empowers us to better safeguard the occupants and the buildings they inhabit. We understand that safety should never be compromised, and through our ongoing dedication to professional development, we continually reinforce our commitment to that.

Our team are always at hand to help, if you would like to discuss your needs, get in contact with us today.

Boiler Replacement

We have recently carried out replacement of 2 no gas-fired boilers, that supplied heating and hot water to a contracted school. The old boilers were obsolete and required new efficient alternatives, now supplying reliable heating and hot water to the school.

If you require boiler installation within your building or if you would like to discuss your options, get in touch with our team today!

Customer Feedback

During one of our most recent busy renewal periods, we are delighted to share some valuable customer feedback we requested from some of our longest serving clients below, proudly maintaining over 98% retention over the past 12 months.

School Refurbishment

With the Summer break around the corner, we wanted to share with you some works which we can carry out for you during the holidays!

Above is an image of a reception area that we recently refurbished for a school within the FMAT group. These works spanned over a couple of weeks and included the installation of an eye-catching new slate feature wall and also a sleek reception desk and furniture.

When it comes to having work completed within an education establishment, we appreciate that the holidays are often the only time that these types of works can be carried out to minimise disruption. Other examples of work that we can complete during the Summer include building works and fit-outs, boiler room refurbishment works and decoration to name just a few.

Our team are always at hand to help, if you would like to discuss your needs, get in contact with us today.

If you would like to discuss entering into a contract with us or renewing your contract for a longer agreement, get in touch with our team today.

Cycle 4 Sepsis

We were delighted to be able to raise £1,000 for The UK Sepsis Trust by taking part in their Cycle 4 Sepsis static bike ride.

Our team were one of ten teams who took part in the 1-hour static bike ride with the aim of collectively raising a total of £10,000 for The UK Sepsis Trust. We are extremely proud of the team’s effort and happy that we could contribute such a large amount to help reach the target!

If you would like to show some support for The UK Sepsis Trust, please find a link to donate below.

Completed Commercial AC Project

We have recently carried out installations of new air-conditioning systems in two of our contracted car showroom sites.

We installed six split system inverter heat pump fan coil units in each showroom. New installations are capable of providing comfort cooling in warmer climates and optional heat mode in colder months.

Pictured above, the new air-con systems have been integrated into site BMS systems, to work seamlessly with existing site installations to improve temperature control within showrooms.

If you require air-con installation within your building or if you would like to discuss your options, get in touch with our team today!

Longer-Term Contracts

We wanted to make you aware that we are offering discounts for longer-term contract agreements. These are applicable to all customers, both existing and new. A percentage discount can be applied to both renewals and new contracts across all sectors that we work with. This is a cost-effective option for customers with increasingly tight budget constraints.

If you would like to discuss entering into a contract with us or renewing your contract for a longer agreement, get in touch with our team today.

Asbestos Removal & Pipework Repairs

As the Easter holidays are fast approaching, we wanted to showcase some key works that you can have completed during this time.

Above are images taken from asbestos removal works we recently carried out in an underground pipework duct in one of our contracted schools. One of the school’s heating systems pipework zones had a large leak that had been affecting areas of the school.

Once the asbestos was removed and the works had been signed off with clearance and safe occupancy certification, we replaced the leaking sections of pipework to get the school’s heating system operational again, see the above image of completed works.

There are various other intrusive works that can be completed within school holidays to minimise disruptions, such as legionella remedial works, manipulation of TMVs (installations or adjustments), deep cleans, interior and exterior refurbishments and risk assessments to name just a few.

If you would like to speak to a member of our team to discuss your needs and see how we can help, get in contact with us today.

EV Services | Fire Door Services

We are excited to announce we are offering not one, but TWO new services.

At 3D, we can now facilitate all forms of EV services. From design, standard maintenance and hardware installation, all with approved, accredited contractors.

Alongside this new service, we can also now provide both the installation and servicing/maintenance of fire doors, again with BAFE-approved, accredited contractors. To discuss either of these new services, or any other service that we offer, get in contact with our team today.

First Aid Training

At 3D, it has been all hands on deck this week as Birmingham First Aid Training attended our offices to upskill 12 staff members.

All of the staff members had a very busy, informative and fun day completing the course and we are delighted to announce that all 12 staff members passed their Level 3 Emergency First Aid at Work certificate, well done team!

Awards WINNER - Sutton Coldfield Small Business of the Year

We are very excited and proud to share that we have won the ‘Sutton Coldfield Small Business of the Year’, awarded by Sutton Coldfield Chamber of Commerce. We are honoured to receive such an award and will continue to strive for excellence in everything that we do.

"3D Facilities Support have seen impressive growth over the last 3 years with testimonials and a growing client base evidence of their commitment to customer care. We were also impressed by their support to the local community and with the commitment to their apprenticeship scheme with 9 local school leavers now fully qualified engineers." - Judges, Sutton Coldfield Chamber of Commerce.

"Congratulations on being the best example of a dream team and thank you for supporting my vision. All your hard work and efforts are truly appreciated and you are all invaluable assets to 3D" - Neil Davis, Managing Director.

Shortlisted - Sutton Coldfield Small Business of the Year

We are very excited to have been shortlisted for a second time for Sutton Coldfield Small Business of the Year at this years SLTC Awards. Our team are very excited to attend the awards and hopefully bring home a win!

Our team also have a busy few weeks of networking coming up as we are sponsoring and exhibiting at Sandwell Education Collective Meeting on 8th Feb, WASBM Annual Conference on 10th March and BASBM Spring Exhibition on 23rd March. If you are attending any of these events please do come over and share 5 minutes with the team!

Boiler Upgrade - London

A customer in London within the education sector, contacted us with concerns of their existing boilers supplying heating and hot water to one of their blocks on site. We surveyed and quoted a cost effective solution, carrying out the replacement of two 60kW boilers.

The two old Hamworthy boilers were removed, along with the previous flue system and redundant associated services. We installed two new Ideal EvoMax 60kW boilers with horizontal flue kits and boiler specific shunt pumps to suit, carrying out modifications to pipework and electrical services to each boiler. The new boilers were reconfigured to the school’s existing BMS controls system, ensuring the school’s heating and hot water continued to be controlled efficiently.

Asset Tagging / QR Coding

At 3D Facilities Support, we have recently introduced Asset Tagging/QR Coding into our servicing regimes, allowing for instantaneous asset management and condition reports, for all contracted customers free to the point of use. This will apply to all current HVAC components such as heating appliances inc. gas and oil, air conditioning units, associated plant inc. water heaters, expansion vessels, pressurisation units and any future installed plant as and when necessary.

Asset Tagging/QR Coding allows us to work more efficiently as they enable us to facilitate service history in a streamlined manner. They easily provide locations, makes, models and serial numbers and highlight warranty periods. Imagery such as thumbnails showing locations and current conditions of the equipment are attached to each asset to allow our engineers to see exactly what we are discussing when servicing, diagnosing or investigating.

They also assist in future budget allocation. Based on the general condition of each asset, previous installation dates, previous history of any issues and estimated budget replacement costs, our team can forecast the general life expectancy of any singular piece of equipment, while also being able to predict when a replacement will be required.

Happy New Year!

As we enter 2023, we have decided to begin producing a bi-monthly newsletter to keep you updated on everything that we have going on at 3D Facilities Support. Our newsletters will give you information about completed projects, internal news stories, and keep you in the loop about 3D Facilities milestones and achievements, not to mention providing you with top tips and insights into facilities management best practice including compliance requirements to keep your buildings safe and operational.

At 3D, we have a wealth of services that we offer, making us an all encompassing support organisation, capable of handling anything that you throw at us. For more information about the services that we offer, please click the link below to see a fully detailed list.